Frequently asked questions

Answers to common questions about our recruitment services, fees, timelines, documents and guarantees.

Candidate questions

How do I apply for jobs?

Browse our open roles and apply directly, or contact us to discuss your experience and preferences.

How do I apply for jobs?

Browse our open roles and apply directly, or contact us to discuss your experience and preferences.

How quickly can I start?

We offer weekly job starts. After selection, you can typically begin within a few days.

How quickly can I start?

We offer weekly job starts. After selection, you can typically begin within a few days.

Employer questions

How much do your services cost?

Our fees vary depending on the service and volume. Contact us for a customized quote based on your specific needs.

How much do your services cost?

Our fees vary depending on the service and volume. Contact us for a customized quote based on your specific needs.

What is your replacement policy?

If a placement doesn't work out within the first 30 days, we'll provide a suitable replacement at no additional cost.

What is your replacement policy?

If a placement doesn't work out within the first 30 days, we'll provide a suitable replacement at no additional cost.

General questions

How fast can you deliver a shortlist?

For common roles we typically deliver shortlists in 3–7 days. High-volume projects use staged delivery.

How fast can you deliver a shortlist?

For common roles we typically deliver shortlists in 3–7 days. High-volume projects use staged delivery.

Do you offer a replacement guarantee?

Yes. Direct placements include a 30-day replacement guarantee (terms apply).

Do you offer a replacement guarantee?

Yes. Direct placements include a 30-day replacement guarantee (terms apply).

What language levels do you screen for?

We align to role requirements: FR/EN basics for H&S and SOPs; higher levels for guest-facing or coordination roles.

What language levels do you screen for?

We align to role requirements: FR/EN basics for H&S and SOPs; higher levels for guest-facing or coordination roles.

Still have questions?

Contact our team for personalized assistance

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