Frequently asked questions

Answers to common questions about our recruitment services, fees, timelines, documents and guarantees.

General questions

How fast can you deliver a shortlist?

For common roles we typically deliver shortlists in 3–7 days. High-volume projects use staged delivery.

Do you offer a replacement guarantee?

Yes. Direct placements include a 30-day replacement guarantee (terms apply).

What language levels do you screen for?

We align to role requirements: FR/EN basics for H&S and SOPs; higher levels for guest-facing or coordination roles.

Can you cover nights/weekends?

Yes, we plan rosters that include nights and weekends to hit production and service SLAs.

Do you support relocation and housing?

Where needed, we coordinate travel windows and offer housing guidance in partnership with clients.

What documents do candidates need?

Right-to-work, ID, references, and any role-specific certifications (e.g., CACES, HACCP).

For employers

How much do your services cost?

Our fees vary depending on the service and volume. Contact us for a customized quote based on your specific needs.

What is your replacement policy?

If a placement doesn't work out within the first 30 days, we'll provide a suitable replacement at no additional cost.

How do you ensure GDPR compliance?

We follow strict data protection protocols, only collect necessary information, and provide full transparency on data usage.

Can you handle bulk hiring?

Yes, we specialize in high-volume intakes for peak seasons with staged delivery and flex rosters.

Do you offer temp-to-perm?

Yes, we offer trial periods with the option to convert to permanent after a defined period.

What sectors do you cover?

Logistics, Manufacturing, Hospitality, Construction, Healthcare Support and Facility Services.

For candidates

How do I apply for jobs?

Browse our open roles and apply directly, or contact us to discuss your experience and preferences.

How quickly can I start?

We offer weekly job starts. After selection, you can typically begin within a few days.

How am I paid?

You'll receive competitive wages with prompt and reliable payment according to client policies.

Do you help with relocation?

Where needed, we coordinate travel windows and provide housing guidance with clients.

What support do you offer?

Document assistance, contract explanation, day-1 orientation and 30/60/90 follow-ups.

Can I work in different sectors?

Yes, we match candidates to roles across multiple sectors based on skills and experience.

Still have questions?

Contact our team for personalized assistance

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